Senior Dynamics 365 CRM Consultant
Location: Hamburg, Germany
Type: Full-time
Client: Established CRM Technology Partner
About Our Client
Our client is a leading CRM technology partner with a strong reputation for delivering innovative solutions using Microsoft Dynamics 365 and Salesforce. They also provide consulting services in the web development space, enabling businesses to optimize their customer engagement and operational efficiency. With a diverse portfolio of projects across industries such as mining, green energy, and finance, they are committed to driving success for their clients.
We are seeking a Senior Dynamics 365 CRM Consultant to join our client’s dynamic team in Hamburg. The ideal candidate will possess a robust technical background and a proven track record of engaging with customers and stakeholders. You will be responsible for leading major implementation projects, delivering tailored CRM solutions, and enhancing customer experience across various sectors.
Key Responsibilities
Location: Hamburg, Germany
Type: Full-time
Client: Established CRM Technology Partner
About Our Client
Our client is a leading CRM technology partner with a strong reputation for delivering innovative solutions using Microsoft Dynamics 365 and Salesforce. They also provide consulting services in the web development space, enabling businesses to optimize their customer engagement and operational efficiency. With a diverse portfolio of projects across industries such as mining, green energy, and finance, they are committed to driving success for their clients.
We are seeking a Senior Dynamics 365 CRM Consultant to join our client’s dynamic team in Hamburg. The ideal candidate will possess a robust technical background and a proven track record of engaging with customers and stakeholders. You will be responsible for leading major implementation projects, delivering tailored CRM solutions, and enhancing customer experience across various sectors.
Key Responsibilities
- Lead the implementation of Dynamics 365 CRM solutions, focusing on Sales, Customer Engagement, and Marketing modules.
- Collaborate with clients to gather requirements and define project scopes.
- Design and develop custom workflows, plugins, and integrations to meet specific business needs.
- Engage with stakeholders throughout the project lifecycle, ensuring alignment and satisfaction.
- Provide technical expertise and guidance to clients on best practices for CRM implementation and usage.
- Conduct training sessions and workshops to empower client teams in utilizing D365 effectively.
- Stay updated on the latest trends and features in Dynamics 365 and the broader CRM landscape.
- Experience: Minimum of 5 major implementations of Dynamics 365 CRM.
- Technical Skills: Strong experience with custom workflows, plugins, and integration techniques.
- Modules: Proficiency in Sales, Customer Engagement, and Marketing modules within Dynamics 365.
- Preferred: Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
- Communication: Excellent interpersonal skills with the ability to engage effectively with diverse stakeholders.
- A collaborative and innovative work environment with a focus on professional development.
- Opportunities to work on diverse projects across various industries.
- Competitive salary and benefits package up to €115,000 + benefits.
- Certification and training opportunities.
